Privacy Policy
Introduction
Safe Buildings Australia (“we”, “our”, or “us”) is committed to protecting your privacy and managing your Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, store and protect your Personal Information.
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner website at: www.oaic.gov.au
What is Personal Information?
Personal Information means information or an opinion that identifies an individual.
Examples of Personal Information we may collect include:
• Full name
• Residential or business address
• Email address
• Phone number
• Other contact or identification details.
How We Collect Personal Information
We may collect Personal Information in several ways, including:
• Through our website
• When you contact us by email or telephone
• Through online forms or service enquiries
• Through business dealings with clients
• Through publicly available sources
• Through third parties where authorised
Where reasonable and practicable, we will collect Personal Information directly from you.
We do not guarantee the privacy policies or practices of third-party websites that may be linked from our website.
Why We Collect Personal Information
We collect Personal Information primarily for the purpose of:
• Providing our services
• Communicating with clients
• Responding to enquiries
• Managing client relationships
• Marketing and promotional activities
We may also use your Personal Information for secondary purposes that are related to the primary purpose, where you would reasonably expect such use.
You may opt out of marketing communications at any time by contacting us in writing or using the unsubscribe option in our communications.
Sensitive Information
Sensitive Information is defined in the Privacy Act 1988 (Cth) and includes information about:
• racial or ethnic origin
• political opinions
• religious beliefs
• membership of a professional or trade association
• criminal record
• health information
We will only use or disclose Sensitive Information:
• for the primary purpose for which it was collected
• for a secondary purpose directly related to the primary purpose
• with your consent; or
• where required or authorised by law
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
• to third parties where you have consented
• to service providers who assist us in operating our business
• where required or authorised by law
We take reasonable steps to ensure that any third parties handling Personal Information comply with applicable privacy obligations.
Overseas Disclosure
Some third-party service providers we use (such as cloud storage or software providers) may store or process Personal Information outside Australia.
Where this occurs, we take reasonable steps to ensure that those providers handle Personal Information in accordance with the Australian Privacy Principles.
Security of Personal Information
We take reasonable steps to protect Personal Information from:
• misuse
• interference
• loss
• unauthorised access
• modification
• disclosure
Personal Information may be stored electronically or in physical files.
When Personal Information is no longer required, we will take reasonable steps to destroy or permanently de-identify it. However, certain records may be retained for at least seven (7) years to comply with legal and regulatory requirements.
Access to and Correction of Personal Information
You may request access to the Personal Information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.
Requests for access or correction should be made in writing using the contact details below.
We will not charge a fee for requesting access to your Personal Information, but we may charge a reasonable administrative fee for providing copies.
For security purposes, we may require identification before releasing Personal Information.
Maintaining the Quality of Personal Information
We take reasonable steps to ensure that Personal Information we collect, use or disclose is accurate, complete and up to date.
If you believe the information we hold about you is incorrect or outdated, please contact us so we can update our records.
Cookies and Website Analytics
Our website may use:
• cookies
• analytics tools
• other tracking technologies
These tools help us understand how visitors use our website and improve our services.
You can control cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Privacy Complaints and Enquiries
If you have any questions, concerns or complaints about this Privacy Policy or how we handle Personal Information, please contact:
Privacy Officer
Safe Buildings Australia
PO Box 407
Moonee Ponds VIC 3039
Email: reception@safebuildings.com.au
Phone: 03 9415 8277
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.